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> Privacy Policy

Privacy Policy

We have updated our privacy policy in line with General Data Protection Regulation (GDPR) that comes into effect on 25th May 2018.

GDPR affects the way we collect and use information about visitors to our website, and makes it easier to find out what information we may hold about you. It also makes it easier for you to request that we remove your information from our database.

GDPR also affects the way we track users on our website using cookies.

Contacting Us

If you contact us using the contact form on our website, by email or by telephone we will record your contact information (name, email address and / or phone number) so that we can contact you in relation to your enquiry. We will not use this information for any other purpose unless you explicitly agree to allow us to do so.

If you would like us to remove your details from our database, please contact us. We will remove your details from our database within one month, in compliance with Article 17 of GDPR

We will never share your information with third party companies.


Please note that if you choose to disable cookies our website may not function as expected.

We use cookies to offer the best possible experience for visitors to our website. These cookies fall into two categories:

i.) First-party cookies.

We use first party cookies to store information about items that you add to your shortlist.

ii.) Third party cookies

We use a variety of third party services to improve the functionality of our website and to track how visitors interact with the site so that we can identify what works well and what would benefit from improvement.

The usage information collected via these third party services is anonymous and cannot be used to identify you personally.

The following cookies are used on this website:

Cookie Name Domain Description
_sc_system SureCommerce session cookie. As you browse around, the session cookie tells the website that you are the same person requesting each page, and not a new visitor. This information allows the basic features of our eCommerce platform to function. This cookie does not identify you personally.
XSRF-TOKEN Used to help prevent cross site forgery requests. This cookie does not identify you personally.
currentOrderID Stores the unique ID of your current order so we can identify in the database. This cookie does not identify you personally.
_hjIncludedInSample This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
__stripe_mid A token set by Stripe (payment provider) to facilitate the payment of online orders.
__stripe_sid A token set by Stripe (payment provider) to facilitate the payment of online orders.
__cfduid Used by the content network, Cloudflare, to identify trusted web traffic.
sentisum_session This cookie is anonymous and used to track uplift in consumer engagement.
_ga / Used by Google Analytics to distinguish between users.
_gid / Used by Google Analytics to distinguish between users.
_gat / Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.

Google Analytics

We use Google Analytics to track how visitors interact with our website. This give us a valuable insight into how people use our website, what works and what doesn't. This in turn allows us to make improvements to the website to improve the user experience.

The information collected by Google Analytics is anonymous and is used only to measure activity of visitors to the website, and the data collected cannot be linked back to an individual person.

More information can be found here: