We aim to dispatch all orders within 1 working day of receiving your order. Standard deliveries are Monday – Friday, with exceptions to public and Bank Holidays. Express delivery options are also available.
Parcels may require a signature on delivery. The courier will make two delivery attempts, if the delivery has been unsuccessful, the parcel will be returned and redelivery costs will be incurred by the customer.
All delivery charges are subject to change depending on the delivery country, the size and the weight of your parcel. Our Customer Service team will contact you before despatching your parcel should this be the case and we may ask you for additional delivery charges.
Before you finalise and submit your order please ensure the delivery address is correct including the postcode.
Please also check your order confirmation as we will have to charge an additional fee should the parcel be despatched with an incorrect address on.
International Delivery is available on certain products. Delivery is charged in accordance with the size and destination address of the order as per the delivery cost at the time of order. However, should the volumetric weight be heavier when the parcel has been parcelled up we may require additional funds to cover the cost of the delivery.
Our Standard rate per order is £3.95 to UK * . We use a tracked courier service on all our deliveries. Standard deliveries can take upto 3 days following dispatch. Some areas of the Scottish Highlands and remote areas can take upto 5 days following dispatch.
*Standard uk delivery excludes the Channel Islands. Please see below for details of delivery to the Channel Islands.
Our express next day delivery rate is £6.95 to the UK. Orders for next day delivery need to be received by 3.00pm. Next day delivery will be made Monday to Friday only. If ordering on Friday before 2pm Next day delivery will be Monday (Excluding Bank Holidays).
We are unable to provide next day delivery to the following post code areas: AB31-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, all BT postcodes, all Channel Island postcodes.
Saturday Delivery: Available to Mainland UK only with the exception of the postcode areas above. Orders for Saturday delivery must be received by Friday 3.00 pm.
Free Delivery is automatically applied at the checkout when you spend over £100.00 to UK (Excludes Channel Islands). Free delivery offers only applies to Standard delivery and does not include Next Day or Saturday delivery. We reserve the right to remove free delivery offers at any time.
- Channel Islands Standard Delivery £14.95
- Republic Of Ireland Standard Delivery £9.95
- Belgium, France, Germany, Luxembourg, Netherlands Standard Delivery £12.95
- Austria, Czech Republic, Denmark, Italy, Slovakia, Spain Standard Delivery £14.95
- Croatia, Finland, Hungary, Poland, Portugal, Sweden Standard Delivery £22.95
For international parcels we will need to send you over a shipping quote, as depending on the size and weight of the items you have ordered will vary the shipping charge. Please email your order to firstname.lastname@example.org we can then confirm the shipping charge.
All international orders will be sent via a tracked/recorded delivery method.
Please note all deliveries to destinations outside the UK may be subject to import duties and taxes, which are levied by the importing country at the time the delivery arrives in your country. All applicable duties, fees and any additional charges are outside of our control and you will be responsible for these payments. For more information on your country’s import policy, please check with your local Customs office.